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mylink - derby If you've raised a query: through the web site, face to face, by letter or by telephone , you'll be able to see the current status right here. By clicking on the button marked 'VIEW QUERIES', you'll be able to select whether to view:
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You'll be able to see both your initial query and any subsequent comment by Customer Services in each case. Unlike e-mail, your enquiries are placed on record; we'll always be able to see who has dealt with your query and follow up any outstanding or reoccurring queries
Which queries should I view?
Service Notice: SN22509876
Raised: 2008-10-31 21:52:34
by: Electoral Services
to: David Gale
We have sent you instructions in the post for electoral roll registration
Service Notice: SN22509874
Raised: 2008-10-31 21:52:27
by: Council Tax
to: David Gale
An invoice has been raised on your Council Tax account for £88.00. This payment will now be processed by your bank/ building society.
my identity: Gov Connect Halfords
my links: my link - wolverhampton
BT - Directory Enquiries
health: Thursday 29 November 2008 Queens Street Dental Practice
my library books: War and Peace - due 06.12.08 - renew Zen & the Art - due 13.12.08 - renew Customer Serv - due 13.12.08 - renew
my documents - last 31 days:
06.11.08 Council Tax letter - DCCnew! 12.11.08 Neighbourhood Alert - Policenew! 10.11.08 School Sports Day - Education 06.11.08 Planning Application Response 01.11.08 Your letter ref Application 10/07/ 01543 31.10.08 Electoral Roll Registration 31.10.08 Council Tax Invoice 30.10.08 Planning Decision 10/07/ 01543 29.10.08 Fire Brigade Job Application
my archived documents:
Customer Query: 17416529
Raised: 2008-08-30 08:24:04
2008-08-30 08:24:04 david
gale - my site
Open : I am moving house on 15 September. My new address is Church Farm, 5 Church Street, Alvaston, Derby DE24 0PR.
2008-08-30 08:37:12 Alex Tame
my link - Derby
Assigned : Dear Mr Gale, We have made a note of your change of address. Can you confirm that you wish us to share that information across all agencies with whom you have dealings in Derby? Regards, Alex Tame (internal) DP Question raised.
david gale - telephone
Permission given for information sharing during telephone call made on other issue (call ref: 17416556)
2008-08-30 10:43:20 Auto CRM my link - Derby
Live Systems auto address update acknowledged
2008-09-01 13:37:09 Alex Tame
my link - Derby
Assigned : All records have been updated. Thank you.
This query will remain open for 14 days. If you are satisfied that your query has been resolved, you may close it beforehand via the Portal. Leave it open, if you want to send us further details relating to this query.
2008-09-01 15:05:37 david gale - my site
Closed: By Customer via Portal
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